“I am a Hartford customer and ended up in a pinch when the state of California said that they never received proof of my insurance for an accident in which I was involved a few months prior. Unknown to me until I visited the Riverside DMV, my license was suspended until I could provide this proof during the time of the accident.
Fortunately, I found AIM close to the Riverside DMV. Even though they weren’t my current broker (I had originally obtained the policy through an online broker), I signed over my coverage to their brokerage and Marilyn was able to assist me immediately in obtaining proof of insurance from The Hartford. Proof in hand, I was able to return to the DMV that very afternoon and get my license re-instated and renewed.
I could not be more grateful or satisfied with their customer service. It’s also nice to know that my broker is just a town over instead of some online entity that’s in the Midwest. I highly recommend them.”